FAQs


FAQ

FREQUENTLY ASKED QUESTIONS

What kind of PCB do you want?

We kindly provide you with various PCB products,Its Inclouding Normal PCB(1-20Layer),Heavy Cooper Board,Hard Gold Board,FPC,Flex-Rigid Board,HDI and Metal PCB etc.For Sample ,For Small -Volume and For Mass Produce.

What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Do you have a minimum order quantity?

Yes, we require all international orders to have an ongoing MOQ. If you are looking to resell but in much smaller quantities, we recommend you check out our website

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

What is the average lead time?

For samples, the lead time is about 4days. For mass production, the lead time is 8-12 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal:
30% deposit in advance, 70% balance against the copy of B/L.

What is the product warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

Do you offer free samples?

We do not offer free PCBs. If you want to verify our quality prior to volume production, it’s optimal to submit a prototype order. Once you’ve verified our quality, it’s easy to repeat the order at any quantity you need.

what are you working hours?

Our hours of operation are as follows (China time zone):
9:00 a.m. – 19:30 p.m. (GMT+8) from Monday to Friday
9:00 a.m. – 12:00 a.m. (GMT+8) Saturdays.
We do not work on Sundays and public holidays.

Can you finish PCBs in a short time, 2-3days for example?

We can speed up PCB manufacturing and finish the job within 2-3 working days. But there will be rush fees.

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